Queue Management System

In every organization when there is a high volume of customers, it is inevitable that customers have to queue to be served. NetQ System not only assist our clients to manage their queue, we also assist our clients to improve their service quality by shortening the customer’s waiting time with our formulated Queue Reports to keep track of every stage of the queuing process. NetQ system also aims to keep those in the queue entertained by introducing our digital signage Qsign or QDis which combines TV/Video/e-posters to be displayed next to Q-information.

All NetQ peripherals are network ready and can be installed on our client’s network infrastructure when required. This will enable expandability and flexibility of deployment for clients when unforeseen increase of counters are needed.

Being a networked based system, NetQ can also be operated on the wireless LAN infrastructure of any organization. Temporary installation such as Roadshows or exhibitions benefits from NetQ’s wireless LAN feature as there is no need to lay additional cables and incur unnecessary costs.

NetQ Lite
Simple and low cost queue system for clinics and F&B outlets.
NetQ Basic
Queue System with basic functions. No customization.
NetQ Lite Web
Low cost queue system for clinics and F&B outlets.
NetQ Professional
Queue System for business with single branch. Full customization.
NetQ Food Delivery
Manage food delivery riders and self collect customer collecting their order.
NetQ Enterprise
Queue System for business with multiple branches and departments.

NetQ Lite

NetQ Lite is a simple queue system that is simple to setp with no maintenance needed, just plug in the power and it is ready to use. Low cost queue system for clinics and F&B outlets.

  • Supports up to 2 rooms/counters
  • Connects to your existing LCD TV
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NetQLite

NetQ Lite Web

Subscription based simple and low cost queue management system for users who needs quick setup. Ideal for Clinics & Service Centre.
  • Contactless
  • No Physical Setup
  • Scans QR Code
  • Access the system from internet
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NetQLiteWEB

NetQ Food elivery

Food Delivery Services Queue System allows the F&B outlets, Restaurants and Central Kitchen manage the food deivery riders by clearly indicating the position of the order that they are supposed to collect. At the current moment we can see that the rider will need to rummage thru all the packed food to look for their pickup order which increases the possibility of covid 19 transmission with the increase contacts with the food.
  • Clearly indicate the order number and location of order on the TV monitor
  • Minimize contact with food because orders clearly indicated on TV Screen
  • Minimize contact with staff because orders clearly indicated on TV Screen
  • Reduces the posibility of all riders gathering together to search for their order pickup
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FDS1

NetQ Basic

NetQ Basic is a light weight queue management system designed to be installed easily and quickly. Packed with a friendly webadmin, users will be able to maintain and change settings easily. A detailed report package will also be able to generate standard reports that would assist the management team to have an overview picture of the operations and staff performance.
  • Supports up to 8 counters
  • Supports up to 2 ticket dispensers
  • Supports up to 6 buttons
  • Supports up to 2 Queue Display
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NetQ Professional

NetQ Professional Controller is the brain of the system and it controls the other peripherals such as the Customer Display, the Ticket Machine and the Keypads. Within the Queue Controller sits the Queue Controller Operating Software that handles all the logics for the Queue System, collects the raw data and converting them into statistics and reports. With a design concept of running the entire NetQ System on Windows Embedded Operating System, NetQ Controller develops its Centralized Control System using PC. This innovative design gives customer a flexibility and assurance the advantage of its Non-Proprietary hardware status.
  • Supports SMS Ticket, SMS Reminder
  • Supports Webmobile Ticket
  • QR Code to check on Queue Status
  • Interface with NetQ Appointment Booking as well as 3rd party Appointment Booking System
  • Allows interfaces with 3rd party API
  • Allows 3rd party software to call our API for interfacing
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NetQ Enterprise

NetQ Enterprise is an Enterrise Level Queue Management capable of supporting multiple branches with regional and zone support. This solution packs together Appointment Booking System, Mobile Ticketing System, Visitor registration System and Facial Recognition System as well to cater for a full fledged solution for your requirements.

Contact us for a discussion on your requirements today.
  • Supports SMS Ticket, SMS Reminder
  • Supports Webmobile Ticket
  • QR Code to check on Queue Status
  • Interface with NetQ Appointment Booking as well as 3rd party Appointment Booking System
  • Allows interfaces with 3rd party API
  • Allows 3rd party software to call our API for interfacing
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